Our Staff

Karens wedding photos 133

Married April 13, 2013

Our Staff is Dedicated to Making Your Visit Memorable

Steve Allen

Originally from Caldwell, New Jersey Steve has many passions most of which consist of drinking espresso, shopping for wine, and traveling to places that also make wine. When he isn’t shopping for, or traveling to wine, he is watching a DVD about the wine making process with his golden retrievers. Steve has been known to put parmesan cheese on his dog’s food.

He is a gourmet and a graduate of the French Culinary Institute in New York City. Steve is also a graduate of the University of Denver, William and Mary, holds a certificate in financial planning, and a computer programing certificate circa the Nixon administration.

Steve loves and is a true geek for business books. He has read every single book about hotel management on the shelf at Barnes & Nobles. In the 5th grade, Steve delivered a book report on Conrad Hilton and his future became a little bit clearer.  Steve can tell you the complete history of the Ritz Carlton, the Four Seasons, Marriot, and Hilton.

In 2006, Steve purchased the Sugar Hill Inn even though it had holes in the walls, no air conditioning, and his family was slightly concerned. Moving from New Jersey to New Hampshire is no small change.  It is his vision that is seen in the refurbished guest suites, public areas, and the restaurant.   The Sugar Hill Inn is Steve’s  slice of paradise even when that means shoveling snow in a blizzard or getting up at the crack of dawn to make fresh muffins.  Steve for years was a single father to Sara Beth Allen (27), who seriously lucked out.  The best part of moving to New Hampshire for Steve was meeting Karen.  Today they live the perfect life together enjoying the beauty of the White Mountains and running the inn together as the innkeepers.

Steve is currently writing a book about buying the inn. Follow the progress on line.


Karen M. Cail Allen

Originally form Atlanta, Georgia,  Karen is president of all niceties and director of the safety committee. Karen makes Christmas look like Christmas and the flowers you wanted appear at your wedding. Karen is the only person who sings while doing laundry and says she loves ironing. That’s one of the many reasons we love her.

When you book a super complicated reservation with fourteen requests Karen is the person who writes up all of your notes. Karen keeps the inn stocked with everything we forget we use.  Karen has three children: Heather, Matthew, and John. Karen spent vacations visiting her Grammy in New Hampshire and made her dream of living here full time happen.  Steve is in his first relationship in ten years with Karen. Their is officially hope for everyone. For two years they attended conferences together, drank wine together, and Steve’s daughter threatened to disown him if he did not make the nice lady his girlfriend. It’s all very Sleepless in Seattle/New Hampshire.  Everybody won.

Read more about Karen

Chef Val Fortin

When executive Chef Val Fortin came to interview it was in fact the best day the inn has ever had. He is our Iron Chef, Top Chef, Julia Child, comedian and Charlie Trotter all in one. Val devotes hours to experimenting with new ideas in the kitchen and researching every aspect of the meal that is served on our dishes that he hand selects.

Val brings over 20 years of fine dining experience to the inn. He has worked at the Mount Washington, Bretton Arms, and Sunset Hill House to name a few. Val has been featured on Cooks Corner TV and in New Hampshire Magazine. The Chef is known for his artistry and for being a perfectionist.

Katie – Katie is our southern dog all the way from Georgia with Karen. Katie is the social director.  It is her job to see that every guest gets all the attention they need.